Support
Need a hand? Email us at support@plateranks.com. A real person reads every message.
If you write from the email address on your account, we can find you faster. Never send us your password. We will never ask for it.
Signing in
Forgot your password? On the sign-in screen, tap Forgot Password? and enter your email. We’ll send you a 6-digit code to set a new one.
If you joined with Google or Apple, sign in with that same button. Your account doesn’t have a separate PlateRanks password.
Your reviews
You can edit a review for 24 hours after you post it. Find it on your profile under My Reviews.
See something in your Feed that breaks the rules? Press and hold a review or post to report it, or use the flag or menu next to a comment. For anything else, like a photo on a restaurant page, email us a link.
Restaurant owners
Own or manage a restaurant? Claim your page, update your menu, and reply to reviews at restaurant.plateranks.com.
Your account and data
You can delete your account at any time. Here’s how to delete your account and what happens to your data.
Our Privacy Policy explains what we collect and why, and our Terms of Service cover the rules for using PlateRanks.